Please review the provision and call us with any questions.You may submit your claim form online for a Wellness, Accident, Hospital Indemnity or Critical Illness benefit at Once a claim form has been received, it normally takes two to three working days to pre-process the claim before it is sent to the claims examiner for processing. Since disability claims can be ongoing, we will request periodic updates from you on your condition and return-to-work status.If I am eligible to keep my coverage on an individual basis, what payment options do I have?If you terminate your employment with your employer, you may opt to continue your current Aflac Group plan on an individual pay basis. Coverage may not be available in all states. For groups sitused in California, group coverage is underwritten by Continental American Life Insurance Company. Learn why Aflac supplemental … Once the fund value exceeds the surrender charge, the cash value begins to grow.Can I continue my Universal Life or Whole Life insurance on an individual basis?Yes. Refer to the plans for complete details, limitations and exclusions. To stay up-to-date, subscribe to E-Verify emails via GovDelivery. A 1099 form will also be sent for an disability benefits paid under a pre-tax plan.
Customer Service Business Owners It will become accessible once pre-processing is complete and the claim is entered into the claim system.Please closely follow the instructions on the claim form and sign in all places indicated before mailing it and all required documentation to us.How is this coverage different from major medical insurance?Major medical insurance pays for doctors and hospitals. The Aflac payout values do not guarantee an amount to be paid for the listed conditions. In addition, a 1099 form will be sent to the insured if a group Critical Illness benefit of more than $10,000 is provided. Aflac's supplemental health insurance plans pay out cash benefits directly to you, in as little as one day, to help you pay for out-of-pocket medical expenses such as copays, deductibles, transportation and child care costs when a serious illness or accident happens. What if I stop paying my premiums but do not surrender my Universal Life plan for its cash value?How do I change the beneficiary on my life insurance plan?Use the Service Request Form located under the Service Request tab or call our Customer Service Center at You will receive an annual statement on the anniversary date of your Universal Life plan; however, annual statements are not generated on Whole Life plans. This is a brief overview only. The option to increase coverage is only available on a group basis. © 2020 AFLAC INCORPORATED Processing time is based on business days after all required documentation needed to render a decision is received and no further validation and/or research is required. Whole Life and Universal Life plans accumulate cash value. © 2020 000 The Flex Benefits Visa® Debit Card is issued by The Bancorp Bank member FDIC, pursuant to a license from Visa U.S.A. Inc. and can be used at qualified locations. If you have questions about taxability of benefits, discuss them with your employer or tax advisor.How do I make changes to my personal information, such as my name or address?You can download a Service Request Form from our Web site (located under the Service Request tab) or call our Customer Service Center at When a death occurs, the Beneficiary's Statement must be completed by the person or persons to whom the insurance may be payable. All fields are required. This is called assigning benefits, and you can do so by signing the appropriate section on the claim form or by signing an assignment of benefits at the health care provider's office.Yes, unless you live in the state of NY. 8:00 AM - 5:00 PM EST This section provides information for employers and other participants about the verification process, including detailed instructions on handling an employee’s Tentative Nonconfirmation and other related topics. Your confirmation number is If you have any questions regarding your request, contact us at Please provide your confirmation number listed above for reference.Get peace of mind and help paying for emergency treatment.Get help coping with the financial and emotional effects of cancer.Get help with the cost of treating covered critical illnesses.Get the benefits you need—with no networks or deductibles.Help keep high deductibles from derailing your life plans.Help protect the financial future of your loved ones.Help ease the financial stress caused by a covered injury.Find the care you need to help maintain healthy vision.